1. How long do I have to wait for delivery.
Stock cushions, bags and purses will be dispatched to you within 7 working days of receipt of payment. It will take a little  longer if payment is by cheque to allow for cheque clearance. If we are unable to supply you with the items ordered, we will contact you as soon as possible and send you a full refund. For Made-to-Order cushions, as these are made specially for you, please allow up to 28 days for delivery.

2. Is there a limit to the number of cushions I can order from the 'Made-to-Order' page.
As all the cushions are individually hand-made please contact us with your requirements if you would like to order more than two cushions. If you require more than one cushion in a specific colour we advise that you order them all at the same time due to differences in shade lots of the cotton yarn.

3. Are the cushions covers washable.
Yes, each cushion has a zip so that the feather pad can be taken out and the cover washed. Hand-wash in a mild soap used for 100% wool. Do not rub or hand ring. Dry flat. Iron on reverse while still damp or with a damp cloth.

4.Can the bags be washed.
Isolated spots may be sponged off with soapy water. The whole bag may be washed by the same method as described above. Where there is a leather trim, avoid getting this wet.

5. Do you have a Returns Policy.
You have a 10 day money back guarantee (excluding Postage), as long as your purchase is returned in its original condition. Every effort is made to ensure our cushions are represented as close to their true colour as possible in the photos, however, any colour variation will be slight.

6.Do you have a Privacy Policy.
Your contact details will be used solely for the purpose of processing your order and will not be passed on to any other company.